Privacy Policy
This page was last changed on October 3, 2025.
At Simply So Studio, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website, use our services, or interact with us in any other way. By using our website or services, you consent to the practices described in this policy.
- Information We Collect
We collect information in various ways to provide and improve our services, including:
a. Personal Information
i. Contact Information: Any information you provide via form submissions, including but not limited to name, company name, email address, country, IP address, etc.
ii. Transactional Information: Information related to purchases, payments, or services acquired.
iii. Communication Records: Any emails, chat logs, or other communication history with our customer support or sales teams.
b. Non-Personal Information
i. Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, pages visited, and the time and date of your visit.
ii. Device Information: Details about the device you use to access our website, including device ID, model, and operating system.
- Cookies and Similar Technologies
We use cookies and similar technologies to collect data about your browsing habits and preferences. Please refer to our Cookie Policy for detailed information.
- How We Use Your Information
We use the information we collect for various purposes, including:
a. Providing Services: To fulfil your requests, process transactions, and provide customer support.
b. Improving Services: To analyse and enhance our website, services, and user experience.
c. Communication: To send you updates, newsletters, marketing materials, and other information related to our services.
d. Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
- Legal Basis for Processing
We process your personal data under the following legal bases:
a. Consent: Where you have provided your consent.
b. Contract: Where processing is necessary for the performance of a contract with you.
c. Legal Obligation: Where we are required by law to process your data.
d. Legitimate Interests: Where it is in our legitimate interests to process your data, provided these interests are not overridden by your rights.
- Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
a. Service Providers: We may use third-party vendors who help us operate our website, process payments, deliver services, etc.
b. Business Transfers: In the event of a merger, acquisition, or sale of our business, your information may be transferred as part of the transaction.
c. Legal Requirements: If required by law, regulation, or legal process, we may disclose your information to authorities or other relevant parties.
- International Data Transfers
As a global brand, your information may be transferred to and processed in countries outside your own. We ensure that such transfers comply with applicable data protection laws and regulations. We rely on mechanisms such as Standard Contractual Clauses (SCCs) or adequacy decisions for such transfers.
- Your Rights and Choices
You have certain rights regarding your personal information, including:
a. Access: You can request a copy of the personal information we hold about you.
b. Correction: You can request that we correct any inaccuracies in your personal information.
c. Deletion: You can request the deletion of your personal information under certain conditions.
d. Opt-Out: You can opt out of receiving marketing communications from us at any time.
e. Objection: You can object to certain processing of your personal information, such as for direct marketing purposes.
To exercise these rights, please contact us by email at info@simplysostudio.com.
- Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, and destruction. These measures include encryption, secure servers, and access controls. However, no security system is completely secure, and we cannot guarantee the absolute security of your information.
- Third-Party Links
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices of these websites. We recommend that you review their privacy policies before providing any personal information.
- Children’s Privacy
Our services are not directed to children under the age of 16 (or other age as required by local law), and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will promptly take steps to delete such information.
- Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us by email at: info@simplysostudio.com.